AI-POWERED CUSTOMER ENGAGEMENT

SEAMELES INTEGRATION WITH AWS TRANSCRIPTION SERVICES

VideoEngager leverages AWS Transcription Services to provide real-time speech-to-text capabilities, enhancing customer interactions with accurate, AI-driven insights. By automatically transcribing video conversations, businesses can utilize call data, improve agent performance, and ensure compliance with industry standards.

enhance data intelligence with verint data management

Our integration with Verint Engagement Data Management unlocks the power of AI-driven analytics to capture, organize, and analyze customer interactions. This allows enterprises to extract actionable insight, improve customer experience, and enhance compliance with AI-powered engagement solutions.

WHY AI-DRIVEN VIDEO ENGAGEMENT?

VideoEngager is redefining AI-powered video engagement by combining intelligent automation.

Real-time AI Insights – Improve agent response times with live transcriptions and sentiment analysis
Data-Driven Decision Making – Leverage AI-powered analytics to understand customer behavior
Enhanced Compliance and Security – Securely store and manage conversation data with AI-backed automation
Scheduled video call appointment
Escalation from chat or voice to video call

Upgrade your customer experience with the power of AI today!